FAQs

FAQs GOmicro
Product	Questions	Answers
General Question	What is this brand about and what are the bestsellers?	The brand specializes in hair and skincare tools. We bring premium quality products at affordable prices. Their products are superior from the market. The same products are super expensive abroad and we have brought same quality here for our ladies. Some of the bestsellers and must haves are microfiber makeup remover towel, hair turban, detangler brush, exfoliating gloves, hair curler, razors and hair bonnets.
Makeup Removing Towel	How does it work?	It’s made up of microfiber and removes makeup with just water. You can also use it with micellar water or cleansing balm as well.
	Is it reusable? How can we wash it?	Yes, it lasts from 3 to 5 years or 1000 washes. It is hand washable and machine washable.
	Is it suitable for acne?	It is suitable for acne and all types of skin
	It comes in how many sizes and colours?	It comes in two sizes and 3 colours
	Can they be used on children	Yes, they are very gentle for kids as well
Detangler Brush	How is it different from normal hair brush?	Detangler brush has bendable bristles which untie the knots without breaking hair and reduces hair fall up to 40%. They glide in your hair like magic and reduce frizz. It is mostly loved by people with long hair.
Detangler Brush	Can we use them on kids?	Yes, you can. They will love it.
Hair Turban/Towel	How does it work?	It’s made up of microfiber and absorb more moisture than normal towel and reduces frizz. It is very light weight which help you to carry around in your whole house with ease without pulling hair.
	How to wear?	Put your head own, place the turban in a way that the button comes on your neck side and then twist your hair in the towel piece hanging in front. Then take the hair backwards and secure the button with the loop.
	Does it have colours?	It comes in 5 colours
	How big is the size. Can these be used by children?	These are free size and yes they can be used by children.
	Can they be used on long hair?	Yes they can be worn by longer hairs, the hair has to be twisted first and then secure in the towel.
Exfoliating Gloves	How does it work?	The exfoliating gloves are made up of nylon and scrub your body to give shiny skin. It removes dead skin cells and strawberry legs/ingrown hairs.
Exfoliating Gloves	What are the things to be careful about?	Do not use on face; do not use with a scrub; do not use on kids less than 12 years of age.
Facial Razors	Do they give you cuts?	No, they are absolutely safe for women and do not give you cuts if you use them as directed
	How to use?	Make sure you use them on damp skin. Apply a moisturizer or aloe vera gel and then shave downwards.
	Do they make hair thicker	No, they do not. The same hair grows back. It only removes dead skin cells and top layer of hair.
	Can we use them for eyebrows?	Yes
	Will they get rusted easily?	If you keep them dry, away from bathroom and put the cap back on it after use, they will not get rusted easily. It can go up to 6 months.
Makeup Blender and Cleanser Duo	How does it work?	It is made up of microfiber and helps blend makeup seamlessly when dry and cleanse face when wet. Just use it dry to blend cream, liquids and powder foundations, blushes, concealers etc. And when wet, remove the makeup, clay mask etc. with it like a normal towel. They are reusable.
	Can I use same puff for removing and applying makeup?	It is advised to keep two separate puffs for each type of work as it may have contamination. If you are using same or both purposes, make sure to clean it thoroughly.
	How to wash it?	Just take any liquid soap or brush cleaner and gently massage it until the dirt comes off. Then rinse with water. Do not wring.
Ultra Styler	How does it work and how is it different from other brushes	This is actually a tangle teezer which is used to detangle wet hair. It is mostly liked by people who have fine hair and need volume or with short hair. It can also be used in dry hair and brings volume and reduces frizz. It has special innovative teeth with detangle hair properly. It is also loved by men.
Ultra Styler	Does it have colours?	Yes, it comes in two colours
Fingerless gloves (Makeup Brush Cleaner)	How does it work?	It is made of silicone and it has 10 textures on which you rub your dirty brushes to clean them. All you have to do is, make it wet, put any liquid detergent and rub your dirty brush on it in circular motion. The dirt will come out easily. This will protect your hands from aging. For salon ladies this is a must!
Fingerless gloves (Makeup Brush Cleaner)	Can we clean our makeup sponges with it as well	You can but only use the small texture to rub your sponge otherwise they can tear.
Heatless Hair Curler	How does it work?	The instructions are given in the box. You just have to make to sections and wrap your hair around the rod and secure with the given scrunchie. To hold the rod in place secure the top with given clip until hair is properly tied.
	Do they work on short hair?	They can work on hair which are till shoulders atleast.
	Can we use them on extensions?	Yes
	How do we make the curls last?	Spray some water on them or apply serum before wrapping hair on the rod.
Scalp Massager	How does it work?	The top is made up of high quality plastic with silicone teeth. They are very gentle on the scalp. You can use them while shampooing, oiling or just on its own. It helps in increasing blood circulation, reduces hair fall, reduces dandruff and oil in hair. Works for all types of hair and skin type.
Scalp Massager	I have seen this in very cheap price at some places	It is not the same quality as these are more durable and long lasting. Those break when they fall once, this doesn’t break easily.
Silk Hair Bonnet	Is this pure silk?	No, this is high grade satin silk which works exactly like pure silk. Pure silk is more expensive and crumples easily over night. This is more durable and user friendly.
	Why are these used? How to use?	These are used to control frizz, make hair shiny and make curls last longer. You have to wear them overnight. These are reusable.
	Can these be used on children? What size is this?	Yes, they can be worn by children. These are free size and can be worn by all types of head sizes.
	Can we wear these with wet or oily hair?	No it is not recommended to wear with wet or oily hair.
	How to wash?	You can wash them like normal clothes, hand wash is recommended.
Silk Pillow Cover	Is this pure silk?	No, this is high grade satin silk which works exactly like pure silk. Pure silk is more expensive and crumples easily over night. This is more durable and user friendly.
	Why are these used? How to use?	These are used to control frizz, make hair shiny and reduce wrinkles on face. It comes with a zipper to secure the case.
	Will this size fit my pillow?	This is a free size case and can easily fit most sizes of pillows.
	How to wash? Any iron instructions?	Wash like normal clothes, preferable hand wash and do not iron on high temperature.